Terms of Service
1. Definitions
Capitalized terms used but not otherwise defined in this Agreement shall have the following meanings:
- Affiliates: Any person that controls, is controlled by, or is under common control with another person.
- Altafid IP: Intellectual property owned, licensed, or controlled by Altafid, including software, materials, and know-how in the platform.
- Altafid platform: Altafid’s proprietary financial technology platform.
- Applicable law: Any relevant law, regulation, directive, or governmental requirement.
- Client data: Information entered into or processed through the platform by or for the client.
- Governmental authority: Any government entity, self-regulatory organization, or state-owned body.
- Intellectual property rights: Rights in trademarks, copyrights, patents, trade secrets, and other forms of protection.
- Know-how: Technical or commercial knowledge and documentation.
- License fee: The annual fee for use of the platform.
- Person: Any individual or entity, such as a company or partnership.
- Third party products: Software or services from third parties integrated with the platform.
2. Use of altafid platform
- Permitted use: Only for managing assets of the client’s own wealth advisory clients.
- Implementation: Client agrees to:
- Provide a high-resolution logo.
- Share necessary client data.
- Complete the implementation questionnaire.
- Facilitate connections to custodians and brokers.
- Assist with connecting other third-party tools.
- Provide any additional requested information.
Timely cooperation is essential for successful implementation.
3. Altafid obligations and rights
- Platform operation and maintenance: Altafid is responsible for platform infrastructure and updates.
- Technical support: Provided during U.S. business hours.
- Training: Initial training is included; extra sessions may have fees.
- Software updates: Delivered periodically at no extra cost.
- Data security: Altafid follows industry-standard practices.
- Third-party integration: Supported as feasible, but Altafid isn’t responsible for third-party failures.
- Use of data: Altafid may analyze aggregated, de-identified usage data.
4. Client obligations
- Provide Altafid with data, access, and cooperation.
- Ensure that personnel and users comply with the agreement.
- Comply with applicable laws.
Client must not:
- Copy or reverse-engineer the platform.
- Share access or sublicense the platform.
- Build similar or competing platforms.
- Use it unlawfully or harmfully.
- Modify or tamper with any part of the software.
- Link it to malware or unauthorized tools.
5. Commercial terms and payment
- Fees: Defined in the Order Form. Client also pays taxes and third-party costs.
- Payment: Due in USD, 30 days after invoice.
- Late payments: 1% monthly interest applies after 30 days; breach after 90 days.
- Records and audit: Altafid may audit usage once per year with 10 days’ notice.
6. Intellectual property
- Altafid IP: Altafid retains all rights to its IP, including improvements or feedback provided by the client.
- License: Client receives a limited, non-transferable license to use the platform under the agreement terms.
7. Term and termination
- Initial term: As defined in the contract.
- Renewal: Automatically renews annually unless canceled with 90 days' notice.
- Termination: Permitted for insolvency or unremedied material breach after 30 days’ notice.
8. Data privacy and security
- Client data: Client retains ownership; Altafid is licensed to use data for operations.
- Data handling: Altafid complies with data privacy laws and applies reasonable security policies.
- Data breach response: Altafid will notify the client and support investigations.
9. Status of altafid; use of third parties
- SaaS provider: Altafid is not an investment advisor.
- Not a custodian: Altafid does not hold client assets and is not liable for third-party data accuracy.
- Third party products: Use is subject to third-party terms, which must be respected by client users.
10. Disclaimers, limitation of liability, indemnification
- Altafid disclaims all warranties not stated in the agreement.
- Altafid does not provide investment advice or act as a fiduciary.
- Neither party is liable for indirect or consequential damages.
- Indemnification: Client agrees to protect Altafid from claims related to misuse, breaches, or third-party claims arising from the client’s use.
11. Confidentiality
- General obligations: Client must protect Altafid’s confidential information with reasonable care.
- What is confidential: Non-public or proprietary information shared under the agreement.
- Duration: 3 years post-termination, or indefinitely for trade secrets.
12. Other provisions
- Force majeure: Neither party is liable for delays caused by external events (e.g., natural disasters).
- No assignment: Client cannot transfer rights without written approval.
- Entire agreement: This document overrides all previous agreements.
- Use of client name: Altafid may use it for marketing with prior consent.
- Governing law: State of Delaware.
- Dispute resolution: Arbitration in Minneapolis, MN under AAA rules.
- Severability: Invalid clauses don’t affect the rest of the agreement.